Customer Solution Architect

Customer Solution Architect

Job ID

519770

Posted since

03-Sep-2026

Organization

Smart Infrastructure

Field of work

Sales

Company

Siemens S.A.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Permanent

Any Siemens location in

• Guatemala - Guatemala

At Siemens, we are looking for a Customer Solution Architect to support the development of innovative energy automation and electrification solutions across the region.

This role combines deep technical expertise with consultative customer engagement. The successful candidate will work closely with customers, Account Managers, business units, and technical specialists to design and position end-to-end solutions that address complex challenges in power automation, protection systems, substation automation, microgrids, and electrical infrastructure.

The ideal candidate will act as a trusted advisor, helping customers identify opportunities, define technical roadmaps, and transform operational needs into sustainable, scalable solutions.

Key Responsibilities

• Engage with customers to understand business challenges, operational requirements, and technical needs.
• Develop customer-specific technical solution architectures and implementation roadmaps.
• Support the creation of automation, digitalization, protection, and energy management concepts.
• Translate customer requirements into clear technical use cases and solution proposals.
• Provide technical guidance during presales activities and opportunity development.
• Gather market feedback and communicate trends, customer needs, and competitive intelligence to internal stakeholders.

Required Qualifications

Education

• Bachelor's degree in:
• Electrical Engineering
• Electronic Engineering
• Power Systems Engineering
• Automation Engineering
• Or related technical disciplines

Professional Experience

• Minimum 3 to 5 years of experience in technical roles related to:

• Power Automation

• Protection & Control

• Electrical Infrastructure

• Substation Automation

• Energy Systems

• Experience supporting customers in technical, presales, application engineering, commissioning, or consulting environments.

Soft Skills

• Strong customer-facing communication skills.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Consultative mindset.
• Problem-solving orientation.
• Relationship-building skills.
• Strong presentation and facilitation skills.
• Ability to work in cross-functional and multicultural environments.

Language Requirements

• Intermediate to Advanced English (B2 or higher).
• Ability to participate in technical discussions and customer presentations in English.

Travel Requirements

• Availability to travel as required within the region.
• Valid passport and ability to travel internationally when needed.

Why Siemens?

At Siemens, you will help shape the future of electrification, energy automation, and digital transformation while working alongside experts, customers, and partners across multiple industries and countries.

Equal Opportunity Statement

Siemens is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, creed, national origin, citizenship status, age, disability, medical condition, genetic information, marital status, gender identity or expression, sexual orientation, veteran status, or any other characteristic protected by applicable law. We believe that diversity drives innovation and strengthens our ability to serve our customers and communities around the world.

Job ID

519770

Posted since

03-Sep-2026

Organization

Smart Infrastructure

Field of work

Sales

Company

Siemens S.A.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Permanent

Any Siemens location in

• Guatemala - Guatemala

At Siemens, we are looking for a Customer Solution Architect to support the development of innovative energy automation and electrification solutions across the region.

This role combines deep technical expertise with consultative customer engagement. The successful candidate will work closely with customers, Account Managers, business units, and technical specialists to design and position end-to-end solutions that address complex challenges in power automation, protection systems, substation automation, microgrids, and electrical infrastructure.

The ideal candidate will act as a trusted advisor, helping customers identify opportunities, define technical roadmaps, and transform operational needs into sustainable, scalable solutions.

Key Responsibilities

• Engage with customers to understand business challenges, operational requirements, and technical needs.
• Develop customer-specific technical solution architectures and implementation roadmaps.
• Support the creation of automation, digitalization, protection, and energy management concepts.
• Translate customer requirements into clear technical use cases and solution proposals.
• Provide technical guidance during presales activities and opportunity development.
• Gather market feedback and communicate trends, customer needs, and competitive intelligence to internal stakeholders.

Required Qualifications

Education

• Bachelor's degree in:
• Electrical Engineering
• Electronic Engineering
• Power Systems Engineering
• Automation Engineering
• Or related technical disciplines

Professional Experience

• Minimum 3 to 5 years of experience in technical roles related to:

• Power Automation

• Protection & Control

• Electrical Infrastructure

• Substation Automation

• Energy Systems

• Experience supporting customers in technical, presales, application engineering, commissioning, or consulting environments.

Soft Skills

• Strong customer-facing communication skills.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Consultative mindset.
• Problem-solving orientation.
• Relationship-building skills.
• Strong presentation and facilitation skills.
• Ability to work in cross-functional and multicultural environments.

Language Requirements

• Intermediate to Advanced English (B2 or higher).
• Ability to participate in technical discussions and customer presentations in English.

Travel Requirements

• Availability to travel as required within the region.
• Valid passport and ability to travel internationally when needed.

Why Siemens?

At Siemens, you will help shape the future of electrification, energy automation, and digital transformation while working alongside experts, customers, and partners across multiple industries and countries.

Equal Opportunity Statement

Siemens is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, creed, national origin, citizenship status, age, disability, medical condition, genetic information, marital status, gender identity or expression, sexual orientation, veteran status, or any other characteristic protected by applicable law. We believe that diversity drives innovation and strengthens our ability to serve our customers and communities around the world.

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