Customer Solutions Consultant (Technology & Services)

Customer Solutions Consultant (Technology & Services)

Location: 11813 Reisterstown Rd, Reisterstown, MD 21136
Schedule: Full-Time | 40 Hours | Includes at least one weekend day

Build a Career Helping Customers Solve Real Problems

We're seeking dependable, professional individuals who enjoy helping customers and want to grow into high-performing customer solutions and leadership roles over time.

This is not a basic retail associate position. At Batteries Plus, our Customer Solutions Consultants work in a specialty environment where success comes from understanding customer needs, recommending the right products and services, and building trust through expertise.

Many of our top performers did not come from traditional sales backgrounds. They stood out because they were reliable, customer-focused, interested in learning, and motivated to grow - and we helped them develop the technical knowledge and selling skills to succeed.

If you enjoy working with people, learning technology-based products and services, and being rewarded for strong performance, this is a strong long-term opportunity.

What This Role Is About

Customer Solutions Consultants:

• Work directly with customers to understand needs and recommend solutions
• Sell products and coordinate services such as automotive key programming, device repair, and specialty battery solutions
• Own the customer experience from greeting through checkout
• Work alongside technicians and other team members to ensure seamless service
• Contribute to daily store performance and team success

This role is built around solutions-first selling, where success comes from listening well, solving real problems, and delivering a strong customer experience.

Pay & Earning Potential

• On-Target Earnings (OTE): $20.00 – $23.50 per hour
• Includes hourly pay, weekend premium, and performance-based incentives
• Top performers exceed OTE through consistent results
• Paid training during your first 3 months
• Clear path to higher earnings and leadership opportunities

Who This Role Is a Good Fit For

This position is ideal for someone who:

• Has a stable work history and takes pride in reliability
• Enjoys working with customers in a professional environment
• Is motivated to learn and develop strong consultative selling skills
• Wants performance to be recognized and rewarded
• Is realistic, responsible, and growth-minded
• Has an interest in technology, automotive, or hands-on problem solving

Minimum Qualifications

• High school diploma or equivalent
• 18 years or older
• Valid driver's license
• Full-time availability including at least one weekend day
• Strong communication skills and basic math proficiency
• Ability to lift up to 50 lbs and work with small products
• 1 year of customer service, retail, or hands-on work experience preferred

Why Batteries Plus?

We are a locally owned Batteries Plus organization with 6 retail locations, supported by a central warehouse and commercial sales department.

We promote from within and invest heavily in training. Many of our Assistant Managers and Store Managers started in this role and advanced through consistent performance, strong customer relationships, and ongoing development.

If you're looking for a stable, professional environment where your effort and growth are recognized, this is a strong place to build your career.

Apply Now

Apply in under 3 minutes. Qualified candidates are typically contacted within 24–72 hours.