Customer Solutions Engineering Manager

Artech LLC
  • North Reading, MA
  • $150,000–$200,000 Per Year
  • Instant Apply
30+ days ago

Job Description

Job Title: Customer Solutions Engineering Manager
Location: North Reading, MA (100% Onsite)
Salary: $150K - $200K Per Year
Position type: Fulltime/Permanent Position

Job Description:

  • The Customer Solutions Engineering Manager leads a multidisciplinary engineering team responsible for the development and deployment of customized System Level Test (SLT) solutions.
  • This role serves as the bridge between advanced platform design and highvolume manufacturing environments—ensuring that every custom modification meets the rigorous reliability standards of semiconductor testing.

Responsibilities:
  • Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs.
  • Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions.
  • Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities.
  • Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customerspecific solutions.
  • Support ontime field deployment and production readiness of customized systems.
  • Partner crossfunctionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing.
  • Mentor and guide a matrixed engineering team, fostering technical excellence and agility.
  • Ensure technical risks are identified early with comprehensive mitigation strategies in place.

Must have:
  • 3+ years in a leadership role managing complex, multidisciplinary engineering projects.
  • Prefers 10+ years of experience in semiconductor capital equipment.
  • Education: Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering or equivalent experience.
  • Experience in Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems.
  • Experience & Skills Needed
  • Must have Strong technical leadership with the ability to balance technical depth and business priorities.

Preferred Skills:
  • Experience in System Level Test environments.
  • Experience supporting global customers and deployments.

Numbers & Facts

LocationNorth Reading, MA
Salary$150,000–$200,000 Per Year

Skills

  • Automationunmatched
  • Capital Equipmentunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Data Processingunmatched
  • Demand Forecasting/Planningunmatched
  • Electrical Engineeringunmatched
  • Electricityunmatched
  • Engineeringunmatched
  • Engineering Managementunmatched
  • Hardware Quality Assuranceunmatched
  • Leadershipunmatched
  • Manufacturingunmatched
  • Materials Planningunmatched
  • Materials Trackingunmatched
  • Mentoringunmatched
  • Product Marketingunmatched
  • Product Supportunmatched
  • Project/Program Managementunmatched
  • Risk Analysisunmatched
  • Semiconductorsunmatched
  • Software Engineeringunmatched
  • System Testunmatched
  • Systems Engineeringunmatched
  • Technical Leadershipunmatched
  • Test Designunmatched
  • Test Plan/Scheduleunmatched
  • Testingunmatched

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