You will maintain ongoing relationships with regional customers and sales staff by handling calls, correcting order issues, processing orders, and resolving product or service issues
Process sales orders and changes, confirm shipment/delivery dates, and handle cancellations
Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team
You will use business software systems to retrieve customer information, verify inventory levels, and process orders
Verify customer credit status and complete paperwork for issuing credits or debits
You will provide quotes and assistance to sales force and management within set parameters
Suggest additional or alternative products and services to meet customer needs, following pricing guidelines
Build and maintain effective working relationships with all internal Linde customers, meeting call center performance metrics
Numbers & Facts
Location
Fresno, CA
Skills
Business Solutionsunmatched
Call Centersunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Field Salesunmatched
Inventory Levelsunmatched
Order Processingunmatched
Performance Metricsunmatched
Pricingunmatched
Regional Salesunmatched
Salesunmatched
Sales Supportunmatched
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