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Customer Success Advocate

The Sage Group plc
  • Atlanta, GA
    7 days ago

    Job Description

    We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. This role focuses on enhancing customer satisfaction, improving product adoption, and supporting Sage HCM's Customer Journey. As a CSA, you will act as a trusted product expert, assisting Account Managers with inquiries, resolving customer concerns, and driving greater engagement through milestones, references, and Community involvement.

    • This is a hybrid role: 3 days per week onsite*

    Numbers & Facts

    LocationAtlanta, GA

    Skills

    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Product Supportunmatched
    • Resolve Customer Issuesunmatched
    • Sales Managementunmatched

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