The Opportunity-REMOTE LOCATION OPPORTUNITYThe Customer Success Engineer II Field Integration & Exercise Support is a field-first technical role responsible for deploying, integrating, and sustaining NexTech Solutions COMPASS and Mantle platforms during customer test events and/or live operational exercises, while also supporting customer engagements, demonstrations, and product renewals. This position operates in two primary modes:60% Field Integration / Exercise Support Forward-deployed support of live exercises, test events, and operational demonstrations40% Customer Success & Pre-Sales Support Supporting Sales Directors with technical demos, proof-of-concepts, and customer adoption/renewalsThe ideal candidate identifies first as a field engineer/operator, thrives in high-tempo environments, and can also engage customers to ensure successful product adoption and expansion.A critical component of this role is the ability to operate within and integrate into containerized, Kubernetes-based environments, which are foundational to modern command-and-control and ISR architectures (including platforms such as Anduril Lattice and Army Next Generation C2 ecosystems). The engineer must be capable of deploying, configuring, and troubleshooting COMPASS within these environments to ensure reliable performance in complex, distributed systems.Key ResponsibilitiesField Integration & Exercise Support (Primary Focus ~60%)Deploy, configure, and operate COMPASS and Mantle during live exercises, demonstrations, and operational test eventsServe as the on-site technical lead during multi-week exercises, responsible for system performance, uptime, and integration successIntegrate products into systems-of-systems environments, including ISR platforms, TAK ecosystems, and tactical networksTroubleshoot issues across networking, compute, containerized services, and data flows in dynamic or degraded (DDIL) environmentsRapidly adapt to evolving mission requirements and architectures during live operational eventsRepresent NexTech Solutions in front of operational users, integrators, and government stakeholders in field environmentsCustomer Success & Pre-Sales Support (~40%)Support Sales Directors (Compass and Mantle) in technical demonstrations, discovery sessions, and proof-of-conceptsAssist in new customer engagements by configuring and showcasing real-world use cases aligned to mission needsSupport renewals and expansion efforts by ensuring customers are successfully adopting and utilizing COMPASS and MantleDeliver hands-on training for both technical and non-technical usersTranslate customer requirements into practical configurations and deployment approachesKubernetes & Containerized Environment Integration (Required Capability)Deploy and integrate COMPASS within Kubernetes-based environments using operator-level tools and workflowsConfigure and troubleshoot:o Pods, services, and networkingo Containerized application deploymentso Data flows between COMPASS and other platform componentsSupport integration into modern C2 and ISR ecosystems (e.g., Anduril Lattice, NGC2 architectures) where Kubernetes is the baselineUse tools such as kubectl, Helm, and container registries to deploy, validate, and troubleshoot systemsDiagnose issues across:o Application layer (COMPASS/Mantle services)o Container orchestration layer (Kubernetes)o Underlying infrastructure and networkProduct Feedback & Continuous ImprovementCapture insights from field exercises and customer engagements to inform Product and Engineering roadmapsDevelop and refine technical playbooks, best practices, and documentation based on real-world deploymentsIdentify repeatable patterns to improve scalability of deployments and customer onboardingTravel: 60-75% (episodic, primarily CONUS-focused); Frequent travel to support week-to-month-long exercises and operational events. When not deployed, role transitions to remote/hybrid customer success and pre-sales support. Candidates must be comfortable with extended time on-site and high operational tempo