Customer Success Representative - Central Texas Territory

M Chest Pharmacy
  • Waco, Texas
    30+ days ago

    Job Description

    Job description
    Customer Success Representative | Central Texas | Long-Term Care Pharmacy

    The M Chest Pharmacy Customer Success Representative is a multi-faceted role with a variety of responsibilities ranging from relationship building to project management with a heavy dose of problem solving. If you are an independent, proactive problem solver who likes being on the go.. M Chest Pharmacy has an opportunity for you. You’ll need energy, personal motivation and drive, and a passion for delivering high quality healthcare to one of the most vulnerable patient populations.

    This is your chance to make a difference using your communication and advocacy skills to create quality and efficiency in the delivery of healthcare products and services at multiple levels.
     
    Schedule:
    8-hour shift
    Day shift
    Monday to Friday
     
    Pay Details:
    • $42,000 Annually

    Territory / Service Area:

    This position supports customers throughout the Central Texas territory. Primary service areas currently include Midlothian, Red Oak, Waxahachie, Cleburne, Ennis, Waco, Stephenville, Brownwood, Cameron, Bryan, College Station, and Bartlett.

    As customer needs evolve, service locations may be added, removed, or adjusted within the territory. The ideal candidate is flexible and comfortable traveling throughout the assigned region to support both existing and new customer locations. A company vehicle is provided for all business-related travel.


    Specifically, you will be asked to:
    • Connect pharmacy care to the needs of skilled nursing facility staff and residents.
    • Use strong discovery, listening, and intuitive skills in your role as a liaison to staff and leadership of our customers.
    • Cover assigned territory with multiple sites to serve.
    • Seeing windshield time as thinking and planning time is definitely an asset.
    • Quality, accuracy, and urgency are essential drivers. Satisfaction from creating a solution, leading a successful project implementation, and finding new ways to strengthen a customer relationship are prime motivators and rewards for you.

    Bring your previous experience in Customer Service and Account Management to work and help us make a difference in the healthcare industry.

    **Registered Pharmacy Technician certification is a plus; willingness to become a Pharmacy Technician Trainee is required.

    M Chest Pharmacy Employee Benefits:  
    • Our health benefits include Health, Dental, and Vision insurance.
    • We also offer Life insurance as well as Accident, Critical Illness, and Short Term Disability coverage.
    • 401k plan participation with employer match is available after one year of employment.
    • Work-life balance is supported through paid holidays and a paid time off accrual plan.
     
    Additional Information

    This is a full-time, FLSA exempt position
    A company vehicle is provided for all business related travel

    About M Chest Pharmacy
    M Chest Pharmacy was founded in 1990 and has grown tremendously over the last 36 years. M Chest has become a leader in Long Term Care pharmaceutical services throughout the state. We provide pharmaceutical needs to assisted senior living (AL), skilled nursing facilities (SNF), long term care facilities, and other institutional care settings across Texas. Find out more about our vision and values by visiting our website, www.mchest .com, or connect with us on Facebook, LinkedIn, and twitter!

    M Chest Pharmacy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

     

    Numbers & Facts

    LocationWaco, Texas
    Websitehttps://mchest.com/careers/

    Skills

    • Assisted Livingunmatched
    • Biotech and Pharmaceuticalunmatched
    • Certified Pharmacy Technician (CPhT)unmatched
    • Customer Relationsunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Healthcareunmatched
    • Healthcare Qualityunmatched
    • Leadershipunmatched
    • LinkedInunmatched
    • Long-Term Careunmatched
    • Nursingunmatched
    • Pharmacyunmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Sales Managementunmatched
    • Twitterunmatched

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