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Customer Supply Chain Analyst / Customer Service Coordinator

Pyramid, Inc

Camden, NJ

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JOB DETAILS
SALARY
$24–$26 Per Hour
JOB TYPE
Contractor
SKILLS
Analysis Skills, Artificial Intelligence (AI), Billing, Communication Skills, Consulting, Consumer Packaged Goods, Cross-Functional, Customer Support/Service, Data Management, Database Report Tools, Develop and Maintain Customers, Distribution Services, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Healthcare, Logistics, Microsoft Excel, Multitasking, Operational Support, Operations Management, Operations Processes, Order Delivery, Order Management, Order Processing, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Pricing, Problem Solving Skills, Process Improvement, Reporting Skills, Resolve Customer Issues, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Sales, Scorecarding, Short Messaging Service (SMS), Supply Chain, Supply Chain Management, Time Management
LOCATION
Camden, NJ
POSTED
22 days ago
Immediate need for a talented Customer Supply Chain Analyst / Customer Service Coordinator. This is a 06+ months contract opportunity with long-term potential and is located in Camden, NJ(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 26-08854 Pay Range: $24 - $26/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment.) Key Responsibilities: Manage the full order lifecycle from order entry through delivery Coordinate shipments, transportation requirements, and customer orders Ensure accurate pricing, inventory availability, invoicing, and order fulfillment Investigate and resolve customer issues, shipment delays, deductions, and discrepancies Work closely with Supply Chain, Manufacturing, Distribution, and Sales teams to improve service performance Analyze service metrics including order fill rates, on-time delivery, invoice accuracy, and case fill Maintain customer scorecards and supply chain reporting Utilize SAP, Excel, and reporting tools to manage data and operational insights Support process improvements and customer service excellence initiatives Key Requirements and Technology Experience: Bachelor’s Degree OR 4+ years of related experience 1–2 years of experience in Customer Service, Supply Chain, Order Management, Transportation, or Logistics Strong Microsoft Excel skills including data manipulation and reporting Experience with SAP or similar ERP systems Strong communication, organizational, and problem-solving abilities Ability to manage multiple priorities in a high-volume environment Experience working cross-functionally with internal and external stakeholders Consumer Products / CPG industry experience EDI order processing Transportation or logistics coordination Supply chain analytics and reporting Customer deduction resolution Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #St J2W:CB3

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Pyramid, Inc

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