Customer Support / Admin

We're seeking a dependable and customer-focused Customer Service/Administrative Assistant to join our growing team. This role is ideal for someone who enjoys helping customers, staying organized, and supporting day-to-day office operations. The right candidate will be detail-oriented, personable, and able to thrive in a fast-paced environment.

Responsibilities:

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• Serve as the first point of contact for customers via phone, email, and in person.
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• Answer customer inquiries and provide exceptional service.
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• Process orders, update customer information, and maintain accurate records.
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• Schedule appointments, meetings, and coordinate calendars as needed.
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• Prepare correspondence, reports, and other administrative documents.
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• Manage filing systems and maintain organized office records.
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• Assist with data entry and ensure accuracy across multiple systems.
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• Support various departments with administrative tasks and special projects.
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• Handle incoming and outgoing mail, office supplies, and general office operations.
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Qualifications:

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• 2+ years of customer service and/or administrative experience.
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• Strong communication and interpersonal skills.
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• Excellent organizational skills with strong attention to detail.
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• Proficiency in Microsoft Office (Word, Excel, Outlook).
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• Ability to prioritize tasks and manage multiple responsibilities.
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• Positive attitude with a team-oriented approach.
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• Experience with CRM or ERP systems is a plus.
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What We Offer:

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• Competitive compensation
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• Comprehensive benefits package
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• Paid time off and holidays
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• Opportunities for professional growth and advancement
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• Collaborative and supportive work environment
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