We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours).Job Responsibilities:• Achieve and maintain an excellent reputation with our client base• Work to ensure satisfaction of our clients• Provide excellent email, phone, and live chat based support• Schedule and provide client walkthroughs or training sessions upon client requestJob Requirements:• Customer service experience• Strong computer skills• Ability to use proper spelling, punctuation, and grammar when writing emails• Good communication skills on the phone• Self-starter that is both reliable and committed• Ability to quickly learn a number of new websites and software programs• Software and website support desiredThis is a remote position.
Powered by JazzHR
Numbers & Facts
Location
Jacksonville, FL (Remote)
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Online Chatunmatched
Software Administrationunmatched
Telephone Skillsunmatched
Web Programmingunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.