Sign upLog in
See more jobs

Customer Support Analyst

V2Soft
  • Tallahassee, FL
  • Quick Apply
4 days ago

Job Description

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us at www.V2soft.com to know more.
Education:
  • High School diploma or equivalent. 
Experience:
  • Two years of work experience in the installation, maintenance and technical support of workstation hardware.
  • Or two years’ experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating system.
  • Or Technical certifications from workstation training programs such as CompTIA A+, Comp TIA Net+, and MCDST may be substituted for 1 year of experience. 
  • Or a Bachelor or Associate degree in Computer Science, Information Technology or closely related field from an accredited college or university. 
Job Specific Knowledge, Skills, and Abilities:
  • Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment
  • Advanced knowledge of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments
  • Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware
  • Ability to do advanced troubleshooting on various manufacturers of computers
  • Ability to plan, organize, manage and track projects
  • Ability to communicate effectively both verbally and in writing 
  • Ability to read, understand, and comply with the department's policies.

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

Numbers & Facts

LocationTallahassee, FL

Skills

  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Business Solutionsunmatched
  • Capability Maturity Model Integration (CMMI)unmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • CompTIA A+unmatched
  • Computer Firmwareunmatched
  • Computer Hardwareunmatched
  • Computer Scienceunmatched
  • Computer Softwareunmatched
  • Computer Workstationsunmatched
  • Customer Support/Serviceunmatched
  • Fortune 500 Customersunmatched
  • Hardware Administrationunmatched
  • ISO (International Organization for Standardization)unmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Local Area Network (LAN)unmatched
  • MCDST - Microsoft Certified Desktop Support Technicianunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows 7unmatched
  • Nonprofitunmatched
  • Office Suitesunmatched
  • Operating Systemsunmatched
  • PC Hardwareunmatched
  • Project Trackingunmatched
  • Software Administrationunmatched
  • Software Engineeringunmatched
  • Technical Leadershipunmatched
  • Technical Recruitingunmatched
  • Technical Supportunmatched
  • Testingunmatched
  • Training Programunmatched
  • Wide Area Network (WAN)unmatched
  • Workstation Hardwareunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder