Customer Support Coordinator

US Tech Solutions, Inc.

Keene, NH

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JOB DETAILS

SALARY

$21–$22 Per Hour

SKILLS

Aerospace and Defense, Business Solutions, Communication Skills, Contract Management, Customer Relations, Customer Service Management, Customer Support/Service, Detail Oriented, Manufacturing, Manufacturing Management, Market Segmentation, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, Order Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Time Management, Typing, Writing Skills

LOCATION

Keene, NH

POSTED

1 day ago

Duration: 06 months with possible extension

Job Description:
Summary:

Seeking a customer-focused professional with customer service or order management experience in a manufacturing environment. Responsible for processing quotes, orders, and contracts, coordinating customer requirements through MRP systems, and ensuring timely, accurate communication with internal and external stakeholders.

Responsibilities

Responsible for error free execution of quotes, orders and other order management related activities.
Build strong working relationships with both internal and external customers.
Understand and execute contractual agreements.
Coordinate order requirements through the MRP system and other business tools.
Organize communication for internal customers to meet external customer requirements.
Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.
Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
Participate in training, testing, and project related activities as identified.
Represent client to the customer in a highly effective, professional manner.

Experience:

3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.

Education:

Bachelor in BA or similar.

Required Skills:

Self motivated performer with broad skills for potential internal career growth.
Represent client in a professional manner at all times; even under pressure.
Quality and customer focused.
Professional verbal and written communication skills.
Effective problem solver, detail oriented.
Demonstrate effective time management and ability to multi-task.
Proficiency with Microsoft Tools; Outlook, Excel, Word
Excellent typing and keyboarding skills
Comfort with multiple complex business systems

Desired Skills:

Basic understanding of Aerospace & Defense Industry
Some experience working in a MRP focused manufacturing business
Experience functioning in a diverse, fast paced environment

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring

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About the Company

US Tech Solutions, Inc.

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