Employment Type:
Part time
Shift:
Weekend Shift
Description:
At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.
Join the MercyOne Family!
Schedule:
General Requirements:
Support and coordinates user applications and connectivity for MercyOne Medical Imaging computer systems including but not limited to dictation systems, RIS (Radiology Information Systems) and PACS (Picture Archiving and Communication Systems).
ESSENTIAL KEY JOB RESPONSIBILITIES
Provide support to users on all approved computer applications and hardware.
Coordinates information sharing to RIS/PACS personnel, department management, radiologists, IT and other Medical Imaging information system users.
Maintains ongoing technical expertise on computer products
Performs problem determination and resolution of all aspects. This includes dictation, RIS and PACS systems, as well as procedural problems.
Manage report distribution during system downtime. Facilitate any report clean up after downtime.
Prepare addendums for radiologists.
Assist department staff with error correction including deleting images, merging patient accounts, correcting orders, linking studies and reports, etc.
Take written preliminary reports from radiologists and distribute to appropriate patient care staff.
Assure timely reporting of Critical Results for imaging procedures to ordering provider or appropriate patient care staff.
Assist with problem
Required Education and Experience
Required Licensure and Certifications
Required Minimum Knowledge, Skills, Abilities and Training
Two years of experience in a customer service environment.
Two years working in a Medical Imaging environment or other healthcare organization preferred.
Working knowledge of PACS software preferred.
Working knowledge of clinical health care information systems is preferred (patient management, nursing orders, patient account, etc)
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care.
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Des Moines
Iowa's capital city offers a balanced urban-suburban experience with a cost of living below the national average. It's ranked among the top safest large metros and boasts strong education options, including highly rated public schools, private academies and nearby universities like Drake University and Grand View University. Cultural highlights include theaters, museums, music festivals and a thriving food scene, while outdoor enthusiasts enjoy extensive parks and bike trails. Located just minutes from the airport, Des Moines offers easy access to regional attractions and a welcoming, community-focused atmosphere.
MercyOne Des Moines Medical Center is a leading 656-bed acute‑care, not‑for‑profit Catholic hospital and one of Iowa's largest employers. Founded in 1893, it's the longest continuously operating hospital in Des Moines. Accredited as a Top Regional Hospital by U.S. News & World Report, named one of Becker's 100 Great Hospitals, and ranked among the top 50 cardiovascular hospitals by IBM Watson Health. With Joint Commission Gold Seal accreditation, stroke and heart care awards, CAP-accredited lab and ACS-certified Cancer Center, this flagship facility offers comprehensive services including robotic surgery, cancer care, neurosciences, rehab, emergency/trauma, maternity, behavioral health and a robust nursing excellence program.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.