Customer Support Coordinator

Calusa Marketing is a technology-based incentive marketing firm, specializing in loyalty, engagement, and motivation for employees and customers. We build and manage programs for our clients and vendor partners with solutions that include digital gift card programs, incentive travel (individual and groups), cloud-based SaaS reward platforms, and a member benefits online discount club. Based in St. Petersburg, FL and founded in 2015, our company has over 50 years combined experience in loyalty, incentive marketing, and reward fulfillment.



Job Responsibilities:

" Report to Chief Operating Officer
" Assist in day-to-day operational tasks - both normal responsibilities and as requested
" Learn methodologies and become proficient in using Outlook, Salesforce, Excel, Word -- experience preferred

• Answering phones providing customer service to vendors/customers.
• Will be assisting customers with their gift cards.

Qualifications:
" Bachelor's Degree or 2 Years Experience in Customer support
" Excellent communication and time management skills
" Ability to work in a fast paced environment