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Customer Support Engineer - CORE

Lancesoft
  • Memphis, TN
  • $60
  • Quick Apply
30+ days ago

Job Description

Pay Range - $55.00 to $64.00 per hour

Job Description:
•Hands-on experience in managing, operating and supporting *** core network nodes (EPC/IMS/5GC) for both data and voice services.
•Solid experience in interfaces and protocols used in 4G and 5G core networks (integration/troubleshooting).
•Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions.

Core RE Requirements:
•Perform first level of troubleshooting/response for anomalies found in the above elements.
•Raise tickets with *** care for issues that he couldn’t solve.
•Support activities/migrations/upgrades on behalf of customer (those are normally carried out by *** care).
•Prepare/review MOPs of activities.
•Participate in ORT/ATP.
•Provide incident reports and kpi reports (if this is covered in the sow for RE).

REQUIREMENTS (must have):
•Experience in 4G and 5G packet core operation and architecture, preferably *** solutions.
•Experience in SDM operation and architecture, preferably *** solutions.
•Knowledge of CNF operation and lifecycle management.
•O&M experience in mme, spgw, amf, smf, upf, nrf.
•O&M experience in pcrf, hss, pcf, udm, ausf, udr.
•O&M experience in cscf, TAS, Client, mrf.
Plus (good to have):
•Experience in *** CMMand CMG nodes.
•Experience in *** APC (pcrf, hss, pcf, udm, ausf, udr).
•Experience in *** EVC.
•O&M experience in *** CMU platform (CNF mode of deployment) through cli and CMU GUI.

Numbers & Facts

LocationMemphis, TN
IndustryStaffing/Employment Agencies
Salary$60
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

Skills

  • Energy Performance Certificate (EPC)unmatched
  • IP Multimedia System (IMS)unmatched
  • Identify Issuesunmatched
  • Network Administration/Managementunmatched
  • Network Integrationunmatched
  • Operations Managementunmatched
  • Performance Metricsunmatched
  • Reporting Skillsunmatched
  • Technical Supportunmatched

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