Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, High School Diploma, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Sales Management, Sales Support, Time Management, Water Quality Testing, Writing Skills
Culligan Water
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Competitive salary, health insurance, opportunity for advancement, paid time off, training & development, vision insurance, medical insurance, dental insurance, vacation, paid time off, company-paid training, employee discounts for Culligan in-home products, eligibility for annual recognition and training meetings/events.
- Extensive problem-solving, order processing, and helping to manage customer accounts
- Provide proactive sales support by developing close relationships with customers
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Contact customers for purposes of scheduling additional services or offering maintenance plans
- Refer unresolved customer grievances to designated departments for further investigation
- High school diploma or GED
- College degree
- Minimum of two years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
- Experience with Service Titan software is strongly preferred.
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $15.00 - $20.00 per hour.
C
Culligan
Culligan Water has been solving the toughest water problems for over 80 years! We offer water treatment applications for residential, commercial, and industrial use. We've seen about every water problem imaginable and we're solving these problems to deliver the refreshing, clean, and pure water that's become our hallmark. As your local water experts, we specialize in water softeners, water filtration systems, reverse osmosis drinking water systems, bottled water and salt delivery. You can trust us to provide lasting value in our products and services. Everything we do is backed by our courteous and dependable Culligan Man service.
Call us and say..."Hey Culligan Man!!"
20 to 49 employees
Business Services - Other