Customer Support Representative

Amicis Global Technologies Inc
  • Columbus, OH
  • Contractor
  • Quick Apply
1 day ago

Job Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries.

Job Responsibilities

  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center.



Numbers & Facts

LocationColumbus, OH
Job TypeContractor

Qualifications

Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.

Skills

  • Call Centers
  • Customer Service Operations

Skills

  • Brokerageunmatched
  • Cash Managementunmatched
  • Customer Support/Serviceunmatched
  • Mobile Applicationsunmatched
  • Performance Metricsunmatched
  • Telephone Skillsunmatched

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