Customer Support Representative

Snapshot:

Pay: $17.00 – $19.00 per hour
Job Type: Full-time, Contract
Work Location: In person

Job Description

We are hiring Customer Support Representatives to support a growing team in the travel and hospitality industry. This is a full-time, in-office position with consistent scheduling, paid training, and a supportive team environment.

This role is a great fit for someone who enjoys helping people, answering questions, and providing a positive customer experience over the phone.

Responsibilities

• Speak with customers by phone regarding travel-related services
• Assist with scheduling, reservations, and customer inquiries
• Provide accurate and helpful information in a professional manner
• Follow established call guidelines and company processes
• Document customer information and updates as needed
• Help resolve basic customer questions or concerns
• Support the team with day-to-day customer service needs

Qualifications

• Strong communication and customer service skills
• Professional, reliable, and punctual
• Positive attitude and willingness to learn
• Comfortable speaking with customers by phone
• Ability to follow instructions and stay organized
• Basic computer skills
• Must be 18 years or older

No prior travel industry experience is required. Paid training is provided.

Schedule Options

AM Shift: Monday – Friday | 8:00 AM – 4:00 PM
PM Shift: Monday – Friday | 3:00 PM – 11:00 PM
Weekend Shift: Saturday – Tuesday | 8:00 AM – 7:00 PM

Apply Today

Interested in this Customer Support Representative opportunity? Apply directly to be considered.

Sparta Networking is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.