Customer Support Representative

ScholarTrip is seeking a Customer Support Representative to assist customers with travel-related questions and services. This is a remote position open to candidates in Dallas, TX. Full-time and part-time schedules are available. Pay: $22–$27/hour. Previous experience is not required.

Duties • Respond to customer questions by email and phone. • Assist with bookings and travel information. • Help with itinerary changes and requests. • Provide clear and accurate information. • Maintain customer records and case notes. • Escalate complex issues when needed.

Qualifications • High school diploma or equivalent. • Strong written and verbal communication. • Good computer and typing skills. • Ability to work independently from home. • Strong attention to detail. • Reliable and customer-focused approach.

Extra Skills (Optional) • Previous customer service experience. • Familiarity with travel booking platforms. • Experience with CRM or support software.

Benefits • $22–$27/hour. • Full-time or part-time schedules. • Remote work opportunity. • Paid training and onboarding. • Paid time off for eligible employees. • Professional growth opportunities.

Join ScholarTrip and help customers enjoy a smoother travel experience. We welcome motivated applicants who are ready to learn and provide excellent support.