This position is responsible for delivering excellent customer support while managing scheduling and service coordination. The ideal candidate is organized, professional, and able to handle multiple tasks in a fast-paced environment.
Job Responsibilities:
Respond to customer inquiries and provide accurate information regarding services
Manage bookings, scheduling, and any service changes or updates
Resolve customer concerns efficiently while maintaining a professional and positive attitude
Coordinate with dispatch to ensure timely service and communicate any delays
Maintain accurate records and share customer feedback to help improve overall service quality
Qualifications:
High school diploma or equivalent required
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced setting
Basic computer skills and problem-solving abilities
Professional demeanor with strong attention to detail
Ability to remain calm under pressure
Strong time management skills and ability to work well in a team environment
Personnel Resources is an equal opportunity employer.
#CL
Numbers & Facts
Location
Dothan, AL
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Team Playerunmatched
Time Managementunmatched
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