Customer Support Representative

Nesco Resource is recruiting for a Customer Support Specialist with a local manufacturing company in Elmira, NY. This is a Direct Hire position!!

Pay: $24 - $28/hr
Location: Elmira, NY (fully onsite)
Hours: Monday-Friday Standard Business Hours

Job Description

• Assist with all customer needs related to shipment orders, delivery schedules, and any product issues
• Act as liaison between customer and production floor
• Provide exceptional customer service over the phone and over email
• Coordinate customer requirements with order scheduling
• Cultivate relationships with current customers

• Strong customer service approach
• Excellent communication skills
• Ability to multitask and move between orders
• A desire and willingness to learn and be coached

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.