Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.
Roles and Responsibilities • Answer customer product questions • Assist with orders • Track returns • Accept payments for online products • Document customer interactions in a tracking system • Handle fax, e-mail and phone inquiries • Track calls and service requests • Escalate problem calls to other service providers • Occasional warehouse product management support • Perform other tasks as assigned