Customer Support Representative

Life Alert

Los Angeles, CA

JOB DETAILS
SKILLS
Customer Support/Service, Technical Support
LOCATION
Los Angeles, CA
POSTED
4 days ago
Description

We have several positions available in our customer technical support department and are seeking candidates -- with or without technical experience -- to help our members with light technical issues. We offer very competitive wages, flexible hours, as well as Health, Dental and Vision Insurance. We also offer Sick, Vacation, and Personal time off.

About the Company

L

Life Alert

Life Alert ® is a Personal Emergency Response and Home Medical Alert System company that saves lives from catastrophic outcomes, using a unique technology to provide superior home audio monitoring protection. Founded in 1987, Life Alert ® provides its service to members nationwide. The company employs over 600 people, all in the United States. The company’s service solves a major home security issue. Life Alert’s protection helps people to live at home with independence and comfort, living their lives the way they want to, with a feeling of safety and peace of mind. Life Alert ® handles over two million calls a year, and on average saves at least one life from a potential catastrophic* outcome every 11 minutes (over 46,000 in 2016). In Life Alert’s Monitoring Center, the size of its emergency staff per member is 200% greater than a traditional security company. Thanks to a greater sense of security, a 2004 ACNielsen study showed that 87% of Life Alert ® members stated that Life Alert’s protection is a main or important factor in their decision to keep on living alone at home. For safety, security and emergency protection, Life Alert ® is the choice for all ages.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1987
WEBSITE
http://www.lifealert.com/