Job Description
Account Support Representative
Location: Los Angeles, CA
Pay Rate: $20.00-$21.60/hour
Contract Length: 1 year
Schedule: Monday Friday, 9:15 AM 6:15 PM
Job Description
We are seeking an Account Support Representative to provide administrative and customer account support. This position will work closely with Senior Account Executives, assist existing customers, resolve account-related issues, and help prepare proposals and other materials for prospective customers.
Key Responsibilities
- Maintain ongoing relationships with existing customer accounts.
- Provide day-to-day support to Senior Account Executives.
- Analyze customer concerns and assist with resolving problems.
- Assist with studies and analyses used to determine customer incentives.
- Develop and prepare proposals for customer leads on behalf of Account Executives.
- Prepare reports and process forms and other documentation.
- Review and audit documents for accuracy and completeness.
- Perform general administrative duties, including:
- Distributing mail
- Filing and maintaining records
- Scanning, faxing, and duplicating documents
- Typing and data entry
- Processing forms
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Numbers & Facts
| Location | LOS ANGELES, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $20–$21.60 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Documentationunmatched
- Fax Machinesunmatched
- Health Insuranceunmatched
- Mail Processingunmatched
- Problem Solving Skillsunmatched
- Proposal Developmentunmatched
- Proposal Writingunmatched
- Record Keepingunmatched
- Reporting Skillsunmatched
- Resolve Customer Issuesunmatched
- Sales Managementunmatched
- Sales Prospectingunmatched
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