Customer Support Representative

**Description

**:

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on the Client’s accounts.

• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

• Functional support areas include Client’s Cash Management products and services, (client website), and Mobile app, and general account or financial-related inquiries.

• Successful applicants will be highly professional, career-driven, and committed to World-Class Service.

• Ability to contribute in a fast-paced, team-oriented environment.

• Aptitude to multitask and adjust quickly to changes in a busy financial service center

**Preference for 1 of the following:

**• College Degree• Previous contact center experience

You should be proficient in:

• Customer Service
• Inside Sales
• Call center
• Contact Center
• Customer Care
• Customer Relation
• Customer Relations
• Customer Support
• Inbound
• Incoming
• Phone banking