The Customer Associate is the primary point of contact for client’s largest retail customers, including The Home Depot, Lowe's, and Menards. This role partners with customers and internal Supply Chain teams to provide exceptional service, solve problems, and support business growth while strengthening client’s position as the supplier of choice. This role is part of Customer Operations within the Supply Chain Team.
Job Responsibilities
Act as a primary customer contact for client’s strategic retail customers, including The Home Depot, Lowe's, and Menards
Build strong working relationships with customer contacts and develop an understanding of each retailer's business model, requirements, and operational expectations
Collaborate with Sales, Planning, Manufacturing, Warehousing, Transportation, and other Supply Chain partners to ensure best-in-class customer service and execution
Identify opportunities to streamline processes supporting high-volume retail customers
Develop, maintain, and execute standardized processes that improve service consistency and operational effectiveness
Numbers & Facts
Location
Toledo, OH
Job Type
Contractor
Salary
$18–$20 Per Hour
Qualifications
High school degree, Associates or Bachelor’s degree preferred
Fluency in Microsoft Applications (Word, Excel, Outlook, Teams, Power BI)
Knowledge of building materials industry preferred
Supply Chain/Order management knowledge
SAP experience desired
Previous experience in an ever-changing, fast-paced customer service environment
About Company
Hubbell Incorporated is an American manufacturer of electrical and electronic products used in utility, industrial, commercial, and residential applications
Skills
Order Management / Order Processing
SAP / CRM / ERP Systems
MS Office Suite
Customer Support/Service
Skills
Business Growthunmatched
Business Supportunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Problem Solving Skillsunmatched
Retailunmatched
Supply Chainunmatched
Supply Chain Operationsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.