Company: Apex
Pay: $16–18/hour
Location: Toledo, Ohio
Job Type: Full-Time
Experience Level: Entry Level
Apex is a residential solar company focused on helping homeowners lower energy costs and make the switch to clean, renewable power. We believe great customer support is just as important as great solar systems.
As a Customer Support Representative at Apex, you'll be the primary point of contact for our customers. You'll assist homeowners with questions about their solar installations, appointments, and general inquiries while delivering a positive and professional customer experience.
Answer inbound calls, emails, and messages from customers
Assist customers with questions regarding solar systems, scheduling, and service requests
Schedule and confirm appointments with customers
Accurately enter and update customer information in company systems
Resolve basic issues and escalate concerns when needed
Communicate clearly, professionally, and empathetically
Support internal teams with administrative tasks as assigned
No prior experience required (training provided)
Strong customer service and communication skills
Positive attitude with a problem-solving mindset
Basic computer and data entry skills
Strong attention to detail and organization
Dependable, punctual, and team-oriented
Competitive pay: $16–18/hour (based on experience)
Full-time, consistent schedule
Paid training and ongoing support
Opportunity for growth within the renewable energy industry
Friendly and supportive team environment
If you enjoy helping people and want to start a career in the clean energy industry, we'd love to hear from you.
Apply today to join Apex as a Customer Support Representative.