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Customer Support Representative

LanceSoft Inc

Torrance, CA

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JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Analysis Skills, Auditing, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Detail Oriented, Fax Machines, Incentive Programs, Mail Processing, Problem Solving Skills, Proposal Development, Proposal Writing, Reporting Skills, Resolve Customer Issues, Sales Management, Typing
LOCATION
Torrance, CA
POSTED
30+ days ago
Title: Customer Support Representative Location: Torrance CA Duration: 0 – 6 Months Shift: 8:00am to 5:00pm Pay: $21.60/Hour Job Duties: 1. Duties may include maintaining ongoing relationships with existing accounts 2. Providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. 3. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents. Qualifications (Implied/Required Skills): 1. Strong customer service and relationship management skills 2. Ability to support and collaborate with senior team members 3. Problem-solving and analytical abilities 4. Understanding of customer incentive programs 5. Experience in preparing proposals and professional documents 6. Proficiency in general office tasks (mail distribution, filing, faxing, duplicating) 7. Strong attention to detail in document processing and auditing

About the Company

L

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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