Customer Support Representative (US)
About the Role
Location
United States of America
North Carolina
Raleigh
Company
Siemens Energy, Inc.
Organization
Grid Technologies
Business Unit
Sales
Full / Part time
Full-time
Experience Level
Professional / Experienced
A Snapshot of Your DayJoin our ambitious Grid Technology Service sales team in North America and take the lead in shaping the energy future across the region. You will drive business continuity by building strong customer relationships, identifying new market opportunities, and delivering tailored grid service solutions. You'll immerse yourself in strategic market development, technical solution selling, and full-cycle account management - partnering closely with engineering, legal, and finance teams to craft winning proposals. Every day, you'll be at the forefront of negotiations, closing deals, and enabling our customers to succeed while supporting Siemens Energy's mission for sustainable, reliable, and affordable energy.
How You'll Make an ImpactDeveloping and delivering compelling sales presentations, technical proposals, and commercial bids that clearly communicate the value of grid technology solutions and services.Negotiating pricing, contracts, and commercial terms to secure profitable orders while maintaining strong customer relationships and trust.Building and executing long-term sales strategies across North America by identifying, qualifying, and pursuing new business opportunities through market research and networking.Managing the full sales cycle in Salesforce and other CRM tools, from prospecting through post-sale relationship management, while maintaining accurate forecasts and reporting.Strengthening customer partnerships by delivering exceptional account management, driving repeat business, and identifying upselling and cross-selling opportunities.
What You BringBachelor's degree in business administration, marketing or a similar field.3 or more years of B2B field sales or marketing experience, preferably with complex industrial equipment in the energy sector. Candidates with more experience can be considered for a higher level or vice-versa.Proven record of meeting or exceeding sales targets in competitive markets.Strong interpersonal, negotiation, and relationship-building skills with strategic thinking and forecasting ability.Willing to travel 25% domestically and internationally.Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the TeamOur Grid Technology division enables a reliable, sustainable, and digital grid! The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Find out how you can make a difference at Siemens Energy: Siemens Energy Manifesto
RewardsCareer growth and development opportunitiesSupportive work cultureCompany paid Health and wellness benefitsPaid Time Off and paid holidays401K savings plan with company matchFamily building benefits & parental leaveSiemens Energy - Careers Marketplace#LI-CDS
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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