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Customer Support Specialist

NW Staffing

CAMAS, WA

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JOB DETAILS
SALARY
$21–$25 Per Hour
SKILLS
Business Operations, CSS (Cascading Style Sheet), Cross-Functional, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Diversity, ERP (Enterprise Resource Planning), Lift/Move 25 Pounds, Order Processing, Order/Customer Fulfillment, Organizational Skills, Parts Sales, Problem Solving Skills, Process Improvement, Sales, Sales Support, Salesforce.com, Supply Chain Operations, Team Player, Time Management, Track Customer Issues
LOCATION
CAMAS, WA
POSTED
1 day ago

CUSTOMER SUPPORT SPECIALIST




Looking to join a fast-paced team where you can make a direct impact on customer experience and business operations? We’re seeking a Customer Support Specialist who is organized, responsive, and thrives in a collaborative environment!




WHY YOU’LL LOVE THIS ROLE
  • Cross-Functional Exposure: Work closely with teams across sales, engineering, supply chain, and operations to keep projects moving and customers informed
  • Fast-Paced & Engaging: Manage a variety of responsibilities—from quotes to order tracking—keeping your day dynamic and rewarding
  • Growth Potential: Structured role tiers (CSS I–III) with clear opportunities for skill development and advancement




LOCATION: Camas, WA

SALARY: $21-25 per hour DOE

SCHEDULE: Full-Time, Monday–Friday, standard business hours, Temporary 5-6 months, possiblity for long term




KEY RESPONSIBILITIES 
  • Provide professional customer support via phone, email, and other communication channels
  • Process customer inquiries, generate quotes, and enter sales orders accurately
  • Maintain and update customer records and account information
  • Coordinate with internal teams to ensure timely order fulfillment and customer satisfaction
  • Communicate order updates and proactively resolve delays or issues
  • Support after-sales needs including parts, service, and warranty inquiries
  • Assist with process improvements and departmental initiatives




WHAT WE’RE LOOKING FOR 
  • Associate degree OR a combination of education and relevant work experience
  • 3–5 years of customer service experience working in an office environment
  • Experience with ERP (Epicor preferred) and CRM systems (Salesforce preferred)
  • Proficiency in Microsoft Office and general computer applications




PHYSICAL REQUIREMENTS: 
  • Work is performed in a standard office environment with routine computer use
  • Ability to sit for extended periods and occasionally lift up to 25 lbs as needed

DIVERSITY, EQUITY, AND INCLUSION STATEMENT
 We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.




This position is offered through the Vancouver Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here”, select the Vancouver Branch, then contact our office directly at (360) 695-4900 to speak with a Recruiter.




For more information regarding our company and employee benefits please click on the links below. 




About NW Staffing Resources

NW Staffing Employee Benefits

About the Company

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