Customer Support Specialist

Help Us Make A Difference: Part-Time Customer Support Specialist Needed!

Metro Medical is immediately hiring Full-Time Customer Support Specialist to join our in-office team. We provide critical support for our clients, ensuring every caller gets the help they need with a professional touch!

Why Join Us?

• We are an inbound-only call center! No telemarketing or hard sales, just pure customer support.
• While previous customer service experience is great, we'll train you on our state-of-the-art systems.
• We value your contributions and provide the tools you need to succeed.

Day-to-day, you will manage a high volume of incoming calls with a consistently polite and upbeat demeanor. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients. You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team.

What We're Looking For:

• A friendly, upbeat phone presence.
• Strong English skills (grammar and spelling).
• Experiencing operating in a Windows-based environment.
• Typing speed of 40+ WPM.
• Reliable, punctual, and ready to work.

Compensation and Shifts:

• Pay: $20/hour
• Shifts: Part-Time, various shifts (must be available to work one weekend day)

Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.