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Customer Support Strategy & Operations, Manager

Rootshell

San Francisco, CA

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JOB DETAILS
SKILLS
Atlassian JIRA, Communication Skills, Customer Experience, Customer Service Operations, Establish Priorities, Information Technology Consulting, Interpersonal Skills, JavaScript, MySQL, Operations Management, PostgreSQL, Professional Services, Project/Program Management, Python Programming/Scripting Language, Relational Databases (RDBMS), SQLite, Scripting (Scripting Languages), Tableau, Team Player
LOCATION
San Francisco, CA
POSTED
Today

Customer Support Strategy & Operations, Manager

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Support Strategy & Operations, Manager for one of our clients.

Location: San Francisco, CA (Onsite)

Job Summary:

Qualifications Preferred:

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
  • Experience with Jira, Asana, Confluence, Zapier, PagerDuty, Tableau, or similar tools.
  • An understanding of relational databases (MySQL, SQLite, PostgreSQL, SOQL).
  • Familiarity with scripting languages (Python, Javascript, etc.) is a plus.
  • Demonstrated project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
  • Strategic mindset with a passion for delivering exceptional customer experiences.

Adaptability and resilience in a fast-paced and evolving environment

Thanks

Steve D | Talent Acquisition

Rootshell Enterprise Technologies Inc.

steve@rootshellinc.com

About the Company

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Rootshell

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