Customer Support Strategy Process Intern

Job Description

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Job Title: Customer Support Strategy Process Intern

Posting Start Date: 7/13/26

Job Location (Long):

Woodcliff Lake, New Jersey United States

Job Description:

This intern will mainly support the areas of parts pricing and performance management, with tasks ranging from complex pricing analysis to tracking and reporting on business support budgets and activities. The intern will also work with different business units to compile and create management presentations. There will be a strong emphasis on independently gaining an understanding of various topics by working directly with program managers to visualize pre-determined talking points and outlines.

The ideal candidate should be able to quickly learn and adapt to new and evolving pricing or financials tools and systems as required. They should also be very analytical and able to perform complex financial modeling and analysis with MS Excel.

This is a full time internship position for our Fall Rotation, from Septemeber 7, 2026 through December 11, 2026 in Woodcliff Lake, NJ.

WHAT AWAITS YOU.

• Development and maintaining of monthly reports on the utilization of the budget
• Identify trends in usage, and keep the stakeholders in line with budget allocation amounts
• Responsible for retrieving and aggregating data from multiple sources
• Utilize dashboards to identify and analyze key indicators and patterns

WHAT YOU SHOULD BRING.

• Currently enrolled in a bachelor or master's degree program at an accredited college or university
• Possess a minimum cumulative GPA of 3.0 (not just in major)
• Have completed at least 60 college credits or be at least a rising Junior
• Field of study: Business, Finance
• Must attach a copy of college unofficial transcript
• Ability to work part-time (36.25 hours/week)
• Detail oriented and strong communication skills (verbal and written)

WHAT YOU CAN LOOK FORWARD TO.

• Medical Insurance
• Paid Time Off in addition to Company paid holidays where eligible
• Hybrid work environment
• Intern Vehicle Lease Program

The hourly rate for Undergraduate students is $25.30

The hourly rate for Graduate students is $32.20

The selected students academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements. Even more so than the generous compensation and benefits, the culture and values of Shared Services make it the ultimate working environment.

As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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