Customer Support Team Lead

Customer Support Team Lead w/ Vast Data, Inc. Telecommutg role to be performd anywhere in the U.S. Lead regionl team of Customr Success Enginrs in handlg highly tech storage & lrge scale compute issues. Positn reqs a Bach deg (U.S. or for equiv) in Comp Sci, Comp Info Systms, Electronic Engg or rel field & 10 yrs of exp in the job offerd or rel role. Must have 10 yrs of exp w/ clnt protocol debugging incl NFS, SMB & S3. Must have 10 yrs of escalation mgmt exp wrkg w/ sftware dvlprs. Must have 5 yrs of exp w/: leadg continuous procss improvemnt initiatives to enhance systm reliabilty, scalabilty, & performnce; & preparg & presentg tech status reprts, Key Performnce Indicatr dashbrds, & risk assessmnts to sr leadrship & externl stakehlders. Must have 4 yrs of tech team leadrship exp, incl guidg & mentorg team membrs' tech dvlpmnt. Must have 2 yrs of exp w/: providg tech directn, task prioritizatn, & performnce oversight for team membrs; & conductg resrce planng, wrkload allocatn, & capacty forecastg to supprt projct executn. Dom travel reqd 20% of the time to customr sites. Sal: $150,550 - $210,000 /yr. Qualified Applicants: Apply online at https://www.comeet.com/

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