Job Description
Our client, a Energy Services company, is looking for a Customer Support Technician - Intermediate for their Phoenix, AZ location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- The Customer Field Technician II supports the assembly, installation preparation, and movement of semiconductor equipment and components in a customer FAB or field operations environment. Working under general supervision, the technician performs mechanical assembly, system build activities, material handling, and site support functions while adhering to established quality, safety, and operational procedures.
- This position requires demonstrated mechanical aptitude, the ability to follow detailed work instructions, and experience using hand tools and measurement equipment in a manufacturing, field service, or industrial environment.
- Perform mechanical assembly and subassembly of equipment, modules, and components.
- Utilize hand tools, power tools, and measuring devices to complete assigned work.
- Read and follow work instructions, engineering drawings, procedures, and checklists.
- Support equipment staging, installation preparation, material movement, and site readiness activities.
- Assist with equipment levelling, alignment, and basic mechanical adjustments.
- Verify component quality and identify discrepancies or defects.
- Maintain accurate documentation of completed work.
- Support continuous improvement initiatives and process efficiencies.
- Follow all environmental, health, and safety requirements.
- Work collaboratively with manufacturing, engineering, logistics, and field teams.
Requirements:
- High School Diploma or equivalent.
- 1 to 2 years of experience in manufacturing, equipment assembly, field operations, maintenance, or related technical environments.
- Demonstrated mechanical aptitude.
- Experience using hand tools and basic measuring equipment.
- Ability to read and follow written procedures and work instructions.
- Ability to lift, move, and handle materials consistent with job requirements.
- Ability to work in a team-oriented, fast-paced environment.
- Experience in semiconductor manufacturing or semiconductor equipment environments.
- Experience supporting equipment installations or manufacturing builds.
- Knowledge of mechanical, pneumatic, or electro-mechanical assemblies.
- Familiarity with Lean Manufacturing or continuous improvement practices.
- Mechanical assembly
- Equipment installation support
- Material handling
- Procedure compliance
- Attention to detail
- Safety awareness
- Team collaboration
- Problem solving
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Management Consulting Services |
| Salary | $23.61–$26.62 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Assembly Equipmentunmatched
- Continuous Improvementunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Electromechanical Assemblyunmatched
- Groundskeepingunmatched
- Hand Toolsunmatched
- Health Planunmatched
- High School Diplomaunmatched
- Lean Manufacturingunmatched
- Logisticsunmatched
- Manufacturingunmatched
- Manufacturing Assemblyunmatched
- Material Movingunmatched
- Mechanical Assemblyunmatched
- On Site Supportunmatched
- Problem Solving Skillsunmatched
- Safety Processunmatched
- Semiconductor Manufacturingunmatched
- Semiconductorsunmatched
- Team Playerunmatched
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