Customer Svc Associate

Aston Carter

Redmond, WA

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JOB DETAILS

SALARY

$22–$23 Per Hour

SKILLS

Accounting, Administrative Skills, Artificial Intelligence (AI), Candidate Screening, Computer Skills, Computer Workstations, Customer Support/Service, Data Entry, Detail Oriented, Finance, Human Resources, Lift/Move 50 Pounds, Material Moving, On Site Support, Process Development, Purchasing/Procurement, Shipping/Receiving, Supply Chain, Time Management

LOCATION

Redmond, WA

POSTED

2 days ago

Job Title: Customer Service Associate Job Description The Customer Service Associate supports a specific on-site program by performing a blend of data entry, shipping coordination, and basic administrative tasks. This role focuses on accurately processing information, preparing and labeling boxes for shipment, and helping to resolve day-to-day and escalated service issues. The position is full-time, on-site, and initially structured as a 90-day assignment with the possibility of extension and conversion to a full-time role. Responsibilities + Perform accurate data entry into shipping and tracking systems, ensuring all information is complete and correct. + Create tags from provided information, print and attach labels to boxes, and ensure each item is properly identified. + Sort and organize boxes according to established processes to support efficient shipping and handling. + Prepare shipping requests and generate shipping labels using the designated shipping program. + Review and decipher international addresses to ensure shipments are correctly routed. + Support the resolution of day-to-day and escalated issues by accurately processing tasks assigned by supervisors. + Maintain focus throughout the workday and manage a consistent workload with attention to detail and quality. + Handle physical tasks that may include moving boxes and materials, potentially weighing up to 50 pounds. + Collaborate with on-site supervisors as needed to clarify tasks, follow procedures, and meet program requirements. + Follow all on-site policies, procedures, and safety guidelines while working at the assigned workstation. Essential Skills + Ability to maintain concentration and stay focused throughout a full workday. + Basic computer skills, including comfort with data entry and navigating simple software interfaces. + Ability to learn and use a shipping program for entering data and generating shipping labels. + Capability to accurately decipher and process international addresses. + Strong attention to detail to ensure labels, tags, and shipping information are accurate. + Reliability in showing up on time and consistently completing assigned tasks. + Ability to perform physical tasks that may require moving items weighing up to 50 pounds. Additional Skills & Qualifications + Comfort with administrator and clerical support tasks in a customer service-oriented environment. + Experience in data entry or shipping/receiving environments is helpful. + Ability to work independently at a workstation while taking direction from on-site supervisors. + Willingness to learn new systems and processes through on-the-job training. + Expereince screening completed through the specified provider, as required by the client's standard process. Work Environment This is a full-time, on-site position based at a corporate campus location. The schedule is 40 hours per week, Monday through Friday, typically from 7:00 a.m. to 3:30 p.m. with a half-hour lunch, with some flexibility as needed. You will work at an individual workstation in a one-person role, with supervisors available on site for support and guidance. The environment involves frequent computer use for data entry and use of a shipping program, as well as handling and organizing physical boxes and materials. Some tasks may require moving items weighing up to 50 pounds. The setting is a professional office and operations environment where standard, neat, and practical attire suitable for an on-site corporate workplace is expected. Job Type & Location This is a Contract position based out of Redmond, WA. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Redmond,WA. Application Deadline This position is anticipated to close on May 29, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About the Company

Aston Carter

INDUSTRY

Other/Not Classified

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