Customs Brokerage Import Supervisor I

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General information

Los Angeles. Ca_USA

CEVALogistics

Ocean Freight

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise.

Starting Hiring Salary Range: $71K-$85K + Bonus Opportunity

YOUR ROLE

The Customs Brokerage Import Supervisor I oversees daily customs brokerage operations to ensure the accurate, compliant, and timely clearance of import and export shipments. This role supervises brokerage staff, enforces compliance with U.S. Customs and Border Protection (CBP) regulations, and serves as a key liaison between clients, government agencies, and internal teams.

WHAT ARE YOU GOING TO DO?

• Supervise daily customs brokerage activities, including entry filings, classifications, valuations, and duty payments,

• Ensure timely clearance of shipments while meeting customer service expectations

• Review and approve customs entries for accuracy and regulatory compliance

• Ensure adherence to CBP regulations, FDA, USDA, EPA, and other applicable government agency requirements

• Stay current on changes in customs laws, trade agreements, tariffs, and compliance standards

• Support audits, prior disclosures, and internal compliance reviews

• Train, mentor, and supervise customs brokerage staff

• Assign workloads, monitor performance, and ensure productivity targets are met

• Conduct performance evaluations and support employee development

• Serve as escalation point for complex shipments or compliance issues

• Communicate with clients regarding customs requirements, delays, or regulatory concerns

• Build and maintain strong client and stakeholder relationships

• Identify opportunities to improve efficiency, accuracy, and compliance processes

• Support implementation of new systems, procedures, or regulatory changes

• Collaborate with sales, operations, and compliance teams to support business goals

• Other Duties as assigned

WHAT ARE WE LOOKING FOR?

Education & Experience

• High school diploma or equivalent required; bachelor's degree preferred
• Minimum 3-5 years of customs brokerage experience
• Prior supervisory or lead experience preferred

Certifications

• U.S. Customs Broker License preferred or in progress

Knowledge & Skills

• In‑depth knowledge of U.S. customs regulations and import/export procedures
• Experience with HTS classification, valuation, and country‑of‑origin determination
• Proficiency with customs brokerage software and MS Office
• Strong leadership, organizational, and problem‑solving skills
• Excellent communication and customer service abilities

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals togetherIt is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.