Brokerage, Budget Management, Communication Skills, Customer Relations, Develop and Maintain Customers, Government, Leadership, Maintain Compliance, Mentoring, People Management, Performance Metrics, Problem Solving Skills, Process Improvement, Regulations, Resource Management, Standard Operating Procedures (SOP), Supply Chain, Team Lead/Manager, Third-Party Logistics (3PL), United States Customs, Willing to Travel, Writing Skills
HIGH LEVEL OVERVIEW
The Customs Brokerage Department Manager oversees the end-to-end clearance process for a 3PL provider, ensuring compliance with all U.S. Customs rules and regulations.
This position is hybrid for candidates in Arlington Heights, IL area.
EXPECTATIONS
- Full responsibility for all Customs Entries and ISF Filings
- Collaborate with internal and external partners to maintain an efficient clearance process
- Manage 8+ employees with full A-Z Brokerage responsibilities
- Advise on trade compliance issues
- Liaise with CBP and PGAs to resolve any clearance issues
- Maintain strong customer relations
- Create SOP and KPIs to optimize customs clearance process
- Understand CTPAT or other government supply chain security measures
- Manage department budget, including resource allocation and savings opportunities
- Guide and mentor brokerage supervisor and entry writers in collaborate manner
ESSENTIALS
- Bachelor’s Degree or 10 years’ experience in customs brokerage required
- LCB required
- Experience overseeing a Customs Brokerage team (min 5 yrs)
- Extensive knowledge of U.S. Customs clearance process with CBP and PGAs
- Cargowise software experience
- Experience managing department team profit, loss, and expenses
- Excellent communication and leadership skills
- Analytic mindset with good problem-solving skills
- Ability to travel 10-15% domestically
T
Trade Compliance Recruiting Solutions