Customs Compliance Operations Agent

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!

Customs Compliance Operations Agent

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Meet the Recruiter: Amber Smallwood

What You'll Get To Do:

The Customs Compliance and Operations Agent will report to Import Manager of PLSA. The main role will be to manage compliance tasks for clients executing best practices related to day-to-day compliance with U.S. Customs and Border Protection (CBP) for import compliance, and the Bureau of Industry and Security for export control compliance.

Essential Duties:

Compliance Operations

• Oversee import and export regulatory compliance processes, including:
• Classification of importer commodities
• Interface with clients to obtain sufficient information to properly classify
• Management of PGA data requirements for HTS codes; responsible for keeping system of record updated with accurate PGA information
• Management of declarations for Section 232; responsible for keeping system of record updated with accurate PGA information
• Interface with client and client’s suppliers to obtain information for PGA requirements to include TSCA, FDA, FCC, APHIS, EPA, and others.
• Interface with client and client’s suppliers to obtain information about Section 232 tariffs to obtain proper declarations
• Interface with client and client’s suppliers to determine ADD and CVD applicability; maintain information in the system of record.
• Collaborate with PLSA entry team as well as third party brokers to give instructions for clearance. Be responsive to entry brokers’ request for information
• Upload documentation to justify all classification and compliance decisions to system of record consistent with CBP recordkeeping requirements
• Collaborate with export team for any requests for classification
• Support post-entry changes in the system of record by updating compliance information as needed
• Assist management to identify and review cost or duty savings opportunities
• Consult with export team on any compliance questions, review exports for compliance

Reconciliations

• Responsible for reconciliation operation
• Track due dates for reconciliations
• Interface with clients to obtain spreadsheets
• Frequent and timely communication with clients
• File reconciliations timely

Other assignments

• Recordkeeping support
• SOP support

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Thes activities will be performed according to established metrics and while adhering to 5S and Safety principles. Participation in continuing education opportunities will be required and supported.

What You'll Bring:

Education:

• Basic/Required:  High School Diploma or GED

Essential Qualifications:

• Strong proficiency in classification, GRI’s, HTS chapter and section notes, Cross Customs Rulings
• Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word and have the ability to use the computer to complete online learning requirements for
  • specific competencies, access online forms and policies, complete online benefits enrollment.

Preferred Qualifications:

• Strong proficiency in PGA requirements, including FDA.
• Strong proficiency in Trump tariff application

Preferred License(s):

• Licensed Customs Broker

Physical Demands:

Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to)

• Sit:                                                       85%
• Walk:                                                   5%
• Stand:                                                 5%
• Lift:                                                      5%

Tools and/or Equipment: (Required frequency is:  Not required (0%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)

• Keyboard/Computer:                           Frequent
• Office Equipment:                               Frequent
• Telephone                                           Infrequent

Required Lifting and Carrying: (Required frequency is:  Not required (0%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)

• Up to 10 lbs.:                                       Occasional
• Up to 20 lbs.:                                       Occasional
• Up to 35 lbs.:                                       Occasional
• Team-lift only (over 35 lbs.):               Occasional

Benefits & Perks - What's In It For You:

Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
• Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
• Annual Bonus Program - Opportunity for an annual performance-based bonus.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. 

The minimum hourly wage for this role will be $21.50 the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

​We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!​

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.

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