Job Description
Responsibilities
- Provide outstanding customer service, ensuring client satisfaction.
- Review and prioritize documents accurately and efficiently.
- Prepare and manage entries and entry summaries with precision.
- Submit all necessary documentation to Customs promptly and accurately.
- Efficiently dispatch freight in accordance with operational requirements.
- Maintain and update customer profiles for assigned accounts, ensuring accuracy and completeness.
- Offer support for various operational functions as needed.
Qualifications
- Excellent verbal and written communication skills
- Proficient in word processing, spreadsheets, and various PC-based software, including Windows and email
- Willingness to learn and develop the industry specific skills
- Professionalism and formality
- Ability to work in a fast-paced environment
- Attention to detail
- High level of Integrity
- Bachelor's degree preferred; equivalent professional experience with a focus on customer service will also be considered
- CCS (Certified Customs Specialist) Certification Preferred
Skills
Cargo/Freightunmatched
Certified Coding Specialist (CCS)unmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Establish Prioritiesunmatched
Microsoft Windows Operating Systemunmatched
Operational Supportunmatched
PC Softwareunmatched
Presentation/Verbal Skillsunmatched
Spreadsheetsunmatched
Word Processingunmatched
Writing Skillsunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder