Description:
Process technical information documents and CAD data by using work instructions to complete the following tasks: database entry, quality checks, bundle/release documents and data in proprietary *** systems.
Interface with Engineers and follow-up/support on technical information that have been returned for correction
Process and manage *** Manufacturing and Supplier Engineering Change Requests and Supplier submission of technical information documents and CAD data
Support suppliers in approval drawing submission
Administer proprietary data sending system (WARD). Investigate errors identified by the system and resolve or request resolution from the responsible departments as necessary. Follow up to ensure all errors are resolved.
Troubleshoot process problems seeking opportunities to improve cost, quality, and/or delivery
Create activity specific training materials & job aids
Provide proprietary system/process training and support to end users.
Apply and maintain system user accounts/access rights
Perform duties as assigned
Requirements:
2-year associates degree preferred
2+ years experience preferred
Basic understanding of vehicle structure at a component level preferred
Strong sense of customer service
Excellent organizational skills
Proficient with Word, Excel, PowerPoint, Windows and Internet Explorer
Able to quickly learn proprietary systems and processes
Strong critical thinking and problem-solving skills
Excellent verbal and written communication skills
Detail oriented
Able to meet deadlines
Self-motivated hard worker
Able to work flexible hours when required by workload
High degree of interpersonal skills with a willingness to work in a culturally diverse team environment