CW Technical Information Processor

Job Title

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Job Description

Process technical information documents and CAD data by using work instructions to complete the following tasks: database entry, quality checks, bundle/release documents and data in proprietary Client systems. Interface with Engineers and follow-up/support on technical information that have been returned for correction. Process and manage Client Manufacturing and Supplier Engineering Change Requests and Supplier submission of technical information documents and CAD data. Support suppliers in approval drawing submission. Administer proprietary data sending system (WARD). Investigate errors identified by the system and resolve or request resolution from the responsible departments as necessary. Follow up to ensure all errors are resolved. Troubleshoot process problems seeking opportunities to improve cost, quality, and/or delivery. Create activity specific training materials & job aids. Provide proprietary system/process training and support to end users. Apply and maintain system user accounts/access rights. Perform duties as assigned.

Requirements

2-year associates degree preferred. 2+ years' experience preferred. Basic understanding of vehicle structure at a component level preferred. Strong sense of customer service. Excellent organizational skills. Proficient with Word, Excel, PowerPoint, Windows and Internet Explorer. Able to quickly learn proprietary systems and processes. Strong critical thinking and problem-solving skills. Excellent verbal and written communication skills. Detail oriented. Able to meet deadlines. Self-motivated hard worker. Able to work flexible hours when required by workload. High degree of interpersonal skills with a willingness to work in a culturally diverse team environment.

V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.