CWR - Support Coordinator

About the role:
We are seeking a Coordinator to join our Talent Acquisition Team. You will report to the Director, Talent Acquisition and be based in our New York office. As a successful candidate, you are motivated and passionate about working with people. You take pride in delivering high-quality work and are committed to collaborating with recruiters to ensure a smooth and efficient recruitment process.

Responsibilities:
You Will:
" Primary focus is managing the scheduling of interviews (in-person or virtual) for candidates, recruiters and team members across the business groups, providing an excellent experience to everyone you work with daily
" Track all referrals and process the payments
" Create offer letters and/or contracts and initiate background checks for new hires; escalate discrepancies to the Director, of Talent Acquisition for resolution
" Initiate and monitor new hire onboarding to ensure 100% completion
" Collaborate with Recruiters and Hiring Managers throughout the recruitment life cycle
" Provide ad-hoc recruiting reports for Recruiters
" Maintain data integrity in systems of record by communicating frequently with Recruiters and the HR Strategy & Operations Team
" Fully and accurately utilize Workday and find efficiencies in process wherever needed
" Maintain and update the Talent Acquisitions library of documents as our processes evolve
" Onboard vendors & process TA related invoices
" Manage the TA ticketing system and meet SLAs
" Oversee and review recruiting coordination activities supported by external partners to ensure accuracy, quality, and consistency
" Audit processes and outputs to identify gaps, risks, and opportunities for improvement

Quals--
*This role will be hybrid: 3 days in the NYC office, 2 days WFH*

Bachelor s degree in Business Administration, Management, Social Work, or a related field. Coursework in project management, client relations, and organizational development is highly preferred. Strong verbal and written communication skills to interact effectively with clients, team members, and senior management. Analytical skills to assess issues, identify root causes, and develop practical solutions quickly. Strong organizational abilities to manage multiple clients, tasks, and resources effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or customer support software. Comfortable with data management and generating reports for client interactions and support activities.

You Have:
" 1 - 3 years of recruitment or administrative support experience
" Previous experience with Workday and automated recruiting tools
" Experience communicating (written and verbal) effectively and tactfully in a customer service manner
" Strong interpersonal skills in dealing with all levels of management
" Experience using and maintaining multiple tools such as Canva, Sterling, Gmail, Google Docs, Google Slides, Google Form and Google Sheets
" Experience coordinating and performing multiple tasks
" Experience using the Recruiting function in Workday
" Strong organizational skills, proven attention to detail/accuracy is required
" Experience using ServiceNow is a plus

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.