Cyber Broker

Who We Are:

• • Define success and direct broking activity to achieve the optimal outcome for the client/prospect; ensure a go-to-market strategy is in place for each broking engagement
  • Effectively negotiate with insurance carriers demonstrating a command of the risk; drive financial and non-financial outcomes that support organic revenue development and retention, seize upon opportunities to creatively upsell and cross-sell, leading to greater client product penetration and expanded account margin
  • Collaborate with account management team and client to ensure complete, timely and highly differentiated submissions are presented to markets, respond to carrier queries, compile carrier quote proposals and critically and comparatively analyze each, and present prospects or clients with a clear summary of the marketing process, and a proposal with recommendations
  • Support team members with proposal preparation for existing and prospective clients
  • Respond to client queries and concerns to resolve issues promptly
  • Review binders and policies to ensure terms and conditions are accurately reflected
  • Attend client meetings as a part of the team to strengthen and hone client communication and presentation skills
  • Assist in the development of sales documents, presentations, stewardship reports, and RFP responses for prospective new clients
  • Present proposals to producers and account management teams and participate in client meetings
  • Prepare coverage comparisons, diagnostics, consolidated coverage/policy analyses, letters and reports under the direction of the Senior Broker or Broking Team Leader
  • Develop productive business relationships with key insurance underwriters and local NFP account management teams
  • Cultivate a thorough understanding of markets to better assist the broking team
  • Build strong, abiding, trustful and resilient relationships with carrier and wholesale partners
  • Maintain accurate client and policy information in NFP’s Epic agency management system
  • Drive the deployment of data and analytics to provide meaningful program insights for clients and the broking team
  • Ensure client, broking, and brokerage data files are maintained in a complete, organized and timely fashion
  • Execute on NFP’s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization
  • Develop and maintain thorough knowledge of insurance marketplace and available products and services
  • Engage account team and markets to coordinate cross-sell and up-sell initiatives; effectively closes coverage gaps or deficiencies, supports the account team in maximizing client product density, enhancing account profitability and margin
  • Engage and introduce SMEs to clients/prospects to covey the depth of talent and resources and provide additional technical support and competency in areas requiring unique specialization and skill sets

  Knowledge, Skills, And/or Abilities

  • Excellent written and verbal communication skills
  • Ability to successfully interact with a variety of people
  • Excellent negotiation skills - ability to adjust approach to effectively drive optimal outcomes depending on different personalities
  • Demonstrated ability to work independently and as part of a team
  • Strong attention to detail with strong analytical skills, both quantitative and qualitative
  • Excellent organizational skills with the ability to adjust to changing workload and priorities
  • Able to coordinate resources and responsibilities
  • Self-motivated and determined with positive attitude and sense of urgency
  • Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
  • Confident, poised and interactive - when client-facing communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
  • Proficient in Microsoft Office Suite
  • Experience with Epic (agency management system) a plus

  Education And/or Experience

  • Bachelor’s degree or equivalent required
  • Minimum of three to five years insurance experience

  Certificates, Licenses, Registration

  • P&C License required or obtained within 90 days of employment
  • Advanced industry designation(s) (e.g. CPCU, CIC, ARM) a plus

  Proactively coordinate broking around the renewal cycle in accordance with NFP’s service model standards and timelines

What We Offer 

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