Cyber Security Manager

Starboard Cruise Services

Miami, FL

JOB DETAILS
LOCATION
Miami, FL
POSTED
30+ days ago

As the Cyber Security Manager/Security Engineer, your primary purpose is to protect Starboards information systems, cloud infrastructure, endpoints, networks, and data against threats, including malware, hacks, and security breaches. The cybersecurity manager devises and implements policies to protect digital systems and assets. This role develops comprehensive guidelines and protocols for the organization’s employees on handling systems and information. The Cyber Security Manager will monitor new and emerging data privacy laws and ensure compliance -technically and contractually.  In the event of a cyberattack or data breach, the cybersecurity manager oversees the situation internally and works with external investigators and law enforcement personnel. This position is responsible for the collection and monitoring of risk metrics from operational security controls such as vulnerability scanning, system patching, penetration testing, and other security event sources.

What you’ll be doing:

ESSENTIAL DUTIES & RESPONSIBILITIES:

 

Information Security Program Management 

  • Oversee the organization's information technology (IT) security needs. Minimize security risks, respond to security threats and attacks, and develop best practices and procedures to safeguard information for the organization.
  • Manage Projects to implement new security solutions on time and on budget
  • Research and recommend investments in cybersecurity technologies
  • Design and build new security solutions to improve the security posture of the organization
  • Reconfigure existing security platforms to reduce cyber security risk scores
  • Apply security related changes to the firewall and network switches
  • Apply security related changes to web/hypervisor/SAN and related servers
  • Recommends and participates in the analysis, evaluation, and development of enterprise long-term strategic and operating plans to ensure that the IT objectives are consistent with security best practices
  • Establish performance metrics and key performance indicators (KPIs) to measure the effectiveness of the security programs effectiveness
  • Conduct threat identification and vulnerability assessments
  • Offer cybersecurity guidance, best practices, and support across businesses
  • Collaborate with cross-functional teams to integrate security into all aspects of projects, systems, and processes
  • Research new attack vectors and technologies to mitigate potential threats
  • Review, develop, test, and implement security plans, products, and control techniques
  • Work with Enterprise Services team to design security services and implement security architecture improvements
  • Identify unsupported applications or otherwise insecure technologies and work to update them or remove them from the network

Incident Review and Mitigation

  • Manage the Security Operations Center Partner ArticWolf to monitor and improve the organization's security posture while preventing, detecting, analyzing, and responding to cybersecurity incidents.
  • Lead response and investigation efforts in data security incidents, provide an after-action report and design corrective actions.  Act as incident response manager and lead recover efforts in the event of security breaches or incidents.
  • Monitor for new vulnerabilities, identify risks, and lead mitigation efforts.
  • Ensure security patching is up to date -Collaborate with the Enterprise Services team as required for assistance
  • Perform Vulnerability scans and recommend remediation as needed
  • Perform Penetration testing annually -track and lead remediation
  • Track operational metrics related to alerts, incidents, and vulnerabilities
  • Review incidents identified by the SOC partner Arctic Wolf and action as appropriate
  • Monitoring cyber threats, vulnerabilities, suspicious activities, and intrusions
  • Providing technical support for security systems, including firewalls and patch management
  • Managing user configuration and remote access privileges

Policies and Procedures

  • Lead, coordinate, communicate, integrate, and be accountable for the overall success of the cyber security program, ensuring alignment of enterprise priorities
  • Review legal documents relating to Data Privacy policies and lead contract review discussions with the legal team
  • Monitor new and emerging data privacy laws and ensure compliance -technically and contractually -advise the Starboard executive team how new Cyber Security Laws will affect the organization’s operations
  • Devise and implement policies to protect digital systems and assets. In addition, develop comprehensive guidelines and protocols for the organization's employees on handling systems and information
  • Manage Cyber Security awareness training across the organization
  • Review system configurations for unapproved changes. i.e. additional access, firewall rules, etc
  • Partner with Internal Audit to ensure compliance with all established security controls
  • Partner with External Audit to ensure compliance with all STB financial security controls
  • Lead the Change Advisor Board. Ensuring system changes do not put operations of the organization at risk of failures or security incidents
  • Conducting periodic security audits to ensure policies are followed

What we’re looking for:

QUALIFICATIONS:

 

Education and Experience:

  • Bachelor’s degree in information technology field such as Computer Science, Cyber Security, or equivalent years of experience required.
  • Experience in risk management, vulnerability assessment, and security controls implementation.
  • Ability to handle level 1-3 security issues.

Preferred Education & Experience:

  • Industry certification such as CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional) a plus.
  • Knowledge of regulatory frameworks desired (e.g. PCI, SOX, GDPR, SSAE16, ISO 27001)
  • 5 years of as a network and system administrator

Knowledge, Skills & Abilities:

  • Strong knowledge of incident response and crisis management with the ability to identify both tactical and strategic solutions using strong verbal and written communication skills.
  • Understanding of network, desktop, and server technologies, including experience with network intrusion methods, network containment, segregation techniques and technologies
  • Familiarity with Industry standards such as PCI DSS, NIST, ISO / IEC 27000
  • Familiarity with Data Privacy Legislation such as GDPR, CCPA, VCDPA, etc.
  • Cloud security knowledge and skills; securing cloud environments as well as detecting and responding to cyber security incidents in the cloud.
  • Log (network, security, access, OS, application, etc.) analysis skills and experience in relation to identifying and investigating security incidents.
  • Strong knowledge of firewall technologies -Checkpoints preferred, but Palo Alto, or Fortinet Firewalls sufficient.
  • Experience with Rolling out BitLocker enterprise wide.
  • knowledge of PAM, IPAM, and IAM Solutions
  • Experience managing cyber security training programs and phishing campaigns.
  • Working knowledge of Data security technologies and Products including Tanium, Sentinel One, Proofpoint, SFTP
  • Strong communication skills, as well as the ability to adapt communication styles to suit different audiences. To have a clear understanding of confidentiality issues and related laws.
  • Able to thrive in both independent and collaborative work environments.
  • Dedicated, innovative and self-motivated team player.
  • Able to effectively oversee multiple and concurrent projects / responsibilities.
  • Ability to work flexible hours, days, and shifts.
  • Ability to learn quickly and work independently with or without direct supervision.
  • Ability to present cyber-related presentations to senior executives.
  • Ability to maintain a positive mental attitude in a highly flexible environment.

Key Competencies:

  • Customer Service
  • Relationship Management
  • Business Acumen
  • Drive for Results
  • Self-Development
  • Courage
  • Problem Solving
  • Communicating Effectively
  • Teamwork and Collaboration

Other:Position Type/Expected Hours of WorkSome flexibility in hours is permitted, employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Physical Demands:Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.

What we commit to:

At Starboard Group and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

 

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Group and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.

 

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.

About the Company

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Starboard Cruise Services

Starboard Cruise Services is a Moët Hennessy • Louis Vuitton (LVMH) company. Based in the warm and beautiful city of Miami, Florida, we are the world's largest, duty-free, onboard retailer, awarded "Best Cruise Travel Retailer " for travel retail excellence by Duty Free News International (DFNI).

Starboard operates retail stores on over 80 ships worldwide, representing major cruise lines, such as Royal Caribbean and Carnival Cruise Lines. Our goal is to provide our cruising customers with a unique and unforgettable shopping experience, filled with theatre, excitement and unique retail merchandise!

Join our dynamic team and be part of the world's leading onboard retailer, just minutes from the best beaches in the country. We offer excellent benefits, a strong compensation package and a fast-paced work environment unique to the retail industry!

Benefits

Working for Starboard has its benefits. We offer our corporate-based employees a very competitive, leading and comprehensive program. Take a look at the highlights:

Your Health
Medical and Dental: All full-time associates are eligible to enroll in our benefit programs according to our eligibility period. You will receive some of the best medical, dental and prescription drug plan choices available in the state of Florida at subsidized costs.

Vision Care: Our vision plan provides affordable coverage through a network of providers.

Your Future
401(k): Our plan helps you build your retirement funds for the future. Our 401k allows for enrollment in a pre-tax or ROTH option. After one year of service, we will match up to 6% of your salary and the company's contributions are 100% vested immediately. In addition, we may contribute up to an additional 2% of your salary upon meeting certain profitability targets vested over a defined period.

Life Insurance: You may be eligible for company paid life insurance of 2 times your base pay. In addition, the voluntary purchase of additional coverage and dependent life insurance choices are available.

Disability Plans: You may be eligible for short-term or long term disability benefits if you are sick and/or injured and unable to work. This is also company paid.

Flexible Spending Account (Medical/Dependent Care): Our plan allows you to be reimbursed for eligible Health Care and Dependent Care expenses tax free. By participating in this plan, you do not pay federal, state, city, and social security taxes on the money you contribute. Your Growth

Tuition Reimbursement: The program is designed to encourage employees to develop their skills by taking recognized educational courses related to their current or future career goals with the company. Qualified expenses are paid by Starboard up to an annual maximum.

Management Development: Personal and management development courses are available through regularly scheduled training. We provide opportunities to keep your skills current and to make sure you are continually growing, learning, as well as are challenged.

Your Time
Vacation: Starboard associates earn vacation time based on years of service. Depending on the type of position you hold, the amount of vacation you accrue will vary.

Personal Holidays: Our employees are eligible for two paid personal holidays each year based on their start date.

Your Family
Family Medical Leave: Starboard will grant family and medical leave (FMLA) in accordance with the requirements of applicable state and federal law in effect at the time the leave is granted, as designated under the FMLA policy.

Other Great Benefits and Discounts
Employee Assistance Program (EAP): Provides free confidential consultation and referrals on life changing events for you and eligible family members. This benefit provides available access to a certified, professional counselor.

Annual Bonus: May be available to employees who meet or exceed targeted plan goals.

Service Awards: Length of service anniversary milestones are recognized through our Service Award Program.

Cross-Company Discount: You can receive a discount on qualifying merchandise purchased at Starboard; and on items purchased through other qualifying LVMH organizations.

Discounts to Florida amusement parks: family entertainment venues and local events.


If you meet the requirements of this position, we’d love to hear from you! Click the “Apply” button and submit your resume today! If your background and skills match the requirements of the position, our HR team will contact you.

INDUSTRY
Business Services - Other
FOUNDED
1958
WEBSITE
http://www.starboardcruise.com/home/