Cyber ServiceNow Experienced Manager

Grant Thornton LLP

Chicago, IL

JOB DETAILS
SALARY
$121,400–$154,836 Per Year
SKILLS
Accounting Certifications, Architectural Services, Best Practices, Business Strategy, CISA - Certified Information Systems Auditor, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Certified Public Accountant (CPA), Cisco Network Systems, Cloud Computing, Communication Skills, Consulting, Customer Experience, Customer Support/Service, Data Modeling, Industry Standards, Leadership, Mentoring, Operational Support, Operations Processes, People Management, Presentation/Verbal Skills, Product Demonstration, Professional Services, Public Accounting, Quality Metrics, Regulatory Compliance, Risk, Risk Management, Service Delivery, ServiceNow, Software Development, Systems Administration/Management, Technical Delivery, Technical Leadership, User Interface/Experience (UI/UX)
LOCATION
Chicago, IL
POSTED
11 days ago

We are looking for an experienced ServiceNow Architect to join our ServiceNow Risk and Security Operations practice to support client implementation projects. The ideal candidate will have a strong background in Integrated Risk Management and/or Security Operations, as well as experience in designing and implementing ServiceNow solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as Trusted Partners for our customer''s most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions.

While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to develop and present clear architectural guidance in terms that non-technical client resources can understand. This individual will be able to elegantly articulate the advantages of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base, and one data model as the core for realizing value for Risk and Security Operations processes. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions to customers. This individual will be expected to be the lead technical resource on client delivery engagements and must be willing to be a hands-on to implement complex technical solutions and to ensure delivery quality standards are met. The ideal candidate should be able to review client functional processes and recommend future state designs that align to industry best practices and ServiceNow native architecture.

Your day-to-day may include:

  • Be a technical delivery leader, ensuring delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations
  • Work with clients to understand their business requirements and design solutions that meet those requirements
  • Facilitate architecture and design discussions to demonstrate how ServiceNow meets the needs of strategic customers, including Risk and Security Operations solutions
  • Engage with customers to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
  • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
  • Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions
  • Provide guidance and mentorship to junior team members

You have the following technical skills and qualifications:

  • Minimum of 5+ years of experience in ServiceNow solutions architecture, with at least 2 years of focus on ServiceNow Risk and/or Security Operations solutions

  • ServiceNow Certified Master Architect, Certified Technical Architect, and/or ServiceNow Certified Application Developer, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) certifications preferred

  • Experience working in a consulting environment

  • Experience in working with an integrated global practice preferred

  • Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows

  • Experience leading the design and implementation of ServiceNow solutions for clients

  • Strong problem-solving and analytical skills

  • Excellent communication and leadership skills

  • Strong understanding of security and compliance regulations and best practices

  • ServiceNow Certified System Administrator certification

  • ServiceNow Certified Implementation Specialist certification in one or more of the following:

  • Risk and Compliance

  • Vendor Risk Management (VRM)

  • Security Incident Response (SIR)

  • Vulnerability Response (VR)

  • Experience working with industry-leading security operations tools (e.g., Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc.) preferred

The base salary range for this position is between $121,400 and $154,836. Placement within the pay range is at Grant Thornton's discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Company

G

Grant Thornton LLP

At Grant Thornton, our people are talented, intellectually curious and driven to make a difference. People who come to work here are empowered to contribute from their very first client engagement. They develop their skills working alongside our partners and through our formal leadership and technical training programs. In short, it is our ambition to build better business professionals faster than our competitors. If you dream of working with innovative colleagues who support and inspire you, Grant Thornton is the place for you. Visit www.GrantThornton.jobs today.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Accounting and Auditing Services
FOUNDED
1924