Czech-Speaking Customer Support Specialist

Our client is seeking a dedicated Czech-speaking Customer Support Specialist to join an international customer service team. This role offers a unique opportunity for professionals to relocate to Greece and transition into a remote work environment while supporting a diverse customer base. Our client expects the successful candidate to provide high-quality support via phone, email, and chat, ensuring that all account, product, and service-related inquiries are handled with professionalism. Our client requires the specialist to troubleshoot issues efficiently, escalate complex cases when necessary, and maintain accurate documentation of all interactions. Our client emphasizes the importance of meeting quality and productivity targets to ensure an exceptional customer experience. Critical requirements: Native or fluent proficiency in Czech (C1/C2 level) Good command of English (B2 level or higher) Willingness to relocate to Greece Ability to work independently in a remote environment Important requirements: Strong communication and problem-solving skills Comfortable using multiple digital tools and software platforms Nice to have: Previous experience in a customer service or support role