Job Description
Specialist, Scheduling and Cell Logistics
Job Number: 26-01587
Job Number: 26-01587
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Specialist, Scheduling and Cell Logistics for our client in Madison, NJ.
ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The Specialist, AMER Operations, Scheduling & Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of clinical and commercial autologous cellular immunotherapy products.
- The primary duty of the Specialist, AMER Operations, Scheduling & Cell Logistics is to maintain the day-to-day operations of patients' treatment journey related to their materials, related to transportation, manufacturing, and distribution.
Responsibilities:
- Assist as a point of contact for apheresis centers, treatment sites, sites of care, manufacturing sites, couriers, and other internal partners.
- Ensure business continuity between internal and external partners.
- Monitor the Patient's treatment journey from collection to infusion while potentially troubleshooting issues.
- Monitor and triage requests and issues within the case management system.
- Comply with and maintain training and good documentation practices.
Required Qualifications:
- Bachelor's degree or comparable work experience.
- Work experience in one or more of the following fields: Customer Service, Call Center Operations, Account Management, Project Management, Supply Chain, Operations, and/or Logistics.
- Excellent verbal and nonverbal communications.
- Ability to identify process improvements.
- Highly self-motivated, self-aware, courteous, and professional.
- Able to work independently and in groups.
- Adaptable to the ever-changing business needs.
- Exceptional customer service skills.
- Skilled at managing high stress situations and able to de-escalate.
- Strong sense of ownership and accountability.
- A baseline understanding of a Cloud-based Customer Relationship Management (CRM) platform.
Pay Rate: $34.69-$36.79/Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Paul Quibuyen
Christian.Quibuyen@eclaro.com
6466952942
Paul Quibuyen | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
Numbers & Facts
| Location | Madison, NJ |
| Industry | Staffing/Employment Agencies |
| Salary | $34.69–$36.79 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1999 |
| Website | http://www.eclaroit.com |
About Company
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.
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Skills
- Apheresisunmatched
- Call Center Operationsunmatched
- Case Managementunmatched
- Cloud Computingunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Distribution Servicesunmatched
- Diversityunmatched
- Geneticsunmatched
- Healthcareunmatched
- Identify Issuesunmatched
- Logisticsunmatched
- Manufacturingunmatched
- Medical Productsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Production Scheduleunmatched
- Project/Program Managementunmatched
- Regulatory Complianceunmatched
- Sales Managementunmatched
- Supply Chain Operationsunmatched
- Vision Planunmatched
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