D365 Systems Admin

Type: Full-Time, Direct Hire

Location: Centennial, Colorado or Sioux Falls, South Dakota

Schedule: Hybrid (3 days onsite)

Salary: $120k - $140k

About the Opportunity

We are seeking a D365 Finance & Operations System Administrator to own, support, and continuously improve a Microsoft Dynamics 365 Finance & Operations environment. This individual will play a critical role in ensuring the stability, security, performance, and scalability of the ERP platform while supporting key business functions including Finance, Supply Chain, Procurement, Projects, Asset Management, and Corporate Operations.

This is an excellent opportunity for a hands-on D365 professional who enjoys balancing system administration, security management, user support, release management, and business process optimization. You will collaborate with business stakeholders, technical teams, implementation partners, and vendors to drive operational excellence across the enterprise ERP landscape.

What You'll Do

D365 Platform Administration

• Administer and maintain Microsoft Dynamics 365 Finance & Operations environments.
• Manage system configurations, parameters, and administrative settings.
• Monitor system performance, health, integrations, and batch job execution.
• Coordinate environment refreshes, deployments, upgrades, and updates.
• Manage activities within Lifecycle Services (LCS).
• Support application testing, release deployments, and platform enhancements.
• Maintain system documentation, configuration records, and operational procedures.
• Identify and implement opportunities to improve platform performance and stability.

Security & Compliance

• Administer user accounts, security roles, and permissions.
• Conduct periodic access reviews and security audits.
• Ensure segregation of duties and security best practices are maintained.
• Support internal and external audit initiatives.
• Manage role definitions and security documentation.
• Coordinate onboarding, role modifications, and offboarding processes.
• Ensure compliance with organizational policies and regulatory requirements.

Workflow & Business Process Support

• Configure and maintain D365 workflows and approval processes.
• Partner with business process owners to optimize workflows and system usage.
• Troubleshoot workflow-related issues and escalation requests.
• Evaluate and support enhancement requests.
• Contribute to process standardization and continuous improvement efforts.
• Collaborate with Business Systems Analysts to implement approved solutions.

Application Support & Incident Management

• Serve as a primary escalation point for D365 application issues.
• Troubleshoot configuration, security, integration, and application-related problems.
• Coordinate issue resolution with internal teams and external partners.
• Monitor support queues and ensure timely issue resolution.
• Perform root cause analysis and implement corrective actions.
• Support user training, documentation, and knowledge transfer initiatives.

Release Management & Continuous Improvement

• Coordinate testing and deployment activities for system enhancements.
• Support User Acceptance Testing (UAT).
• Maintain release schedules and deployment documentation.
• Validate changes prior to production deployment.
• Participate in ERP governance and roadmap planning discussions.
• Drive continuous improvement initiatives across the D365 environment.

What We're Looking For

Required Qualifications

• 3+ years of experience administering Microsoft Dynamics 365 Finance & Operations.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, o

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.