Daily Programs Ski Supervisor

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun.  We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to beA BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. 

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass 
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY 

As a Daily Programs Ski Supervisor, you will play a key leadership role supporting instructors and ensuring daily operations run smoothly and efficiently. Working closely with management and peers, you will lead by example, coach instructors, manage logistics, and help deliver outstanding guest experiences. This role requires strong leadership, organizational, and communication skills as well as a passion for snow sports and instruction. This is a full-time seasonal position. The pay range for this role is $24.00 - $28.00 per hour.

ESSENTIAL DUTIES 

• Lesson assignments, including generation of daily reports 
• Assist and facilitate the check in process at assigned department’s daily line up
• Staff scheduling within our scheduling systems  
• Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
• Coach and mentor fellow staff members
• Oversee lessons to ensure quality  
• Support management with payroll and labor management duties

• Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers, and instructor staff members.
• Work with management team to find a resolutions in a timely manner.   
• Managing indoor and outdoor program set up and upkeep during the day
• Teaching lessons when needed 
• Build relationship with instructors and families within the program
• The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program 
• Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning 
• This position may require work duties assisting other departments as assigned   

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• High School Diploma, or equivalent
• PSIA/AASI certifications or equivalent
• Ski/Snowboarding Instructor for 1 season full-time or 2-3 seasons part-time
• Experience using Microsoft Office Suite
• Experience using resort POS systems a plus   
• Willingness & ability to learn new computer systems 
• Ability to problem solve with management team and independently 
• Previous experience working in guest service   
• Ability to work in a fast-paced environment 
• Self-starter- quick thinker 

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position will be required to work mornings, evenings, weekends, and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  

An Equal Opportunity Employer